User Researcher 2

Required/Minimum Qualifications: 

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• 5 years of experience conducting product design research or the equivalent with knowledge of both qualitative and quantitative methodologies. 
• Demonstrated experience with a wide variety of design research methodologies including but not limited to: usability studies, prototype testing, concept value testing, field/remote studies, in-depth interviews, heuristic evaluations, user journey mapping, personas, reviews, and surveys. 
• Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction.
• Ability to work independently in a fast-paced environment. 
• Excellent collaboration skills across disciplines - PM, Data Science, Engineering, and Product Design. 
• Leadership skills to deliver projects and customer insights within and across product teams that resulted in product impact. 
• A knack for learning new technologies and understanding the needs of users across a wide range of technical abilities. 
• Excellent communication and project management skills. 
• Experience with UI design best practices and agile software development.

UX Research IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
 

#BAP Studios

• Conduct mixed methods research to inform product design, including but not limited to: usability studies, heuristic evaluations, interviews, contextual inquiry, focus groups, surveys, user journey maps, UX health studies and personas. 
• Identify, evangelize, and pursue research opportunities that help your product team stay ahead of industry trends and customer needs. 
• Communicate your findings in a clear, concise, and visual (when appropriate) manner to our key stakeholders on the product and design teams, and drive meaningful action based on those findings. 
• Create durable research insights that align with user-centered design principles and positively impact Dataverse and Power Platform studio. 
• You will build a deep understanding of users, competition and market, and conduct analyses in a fast-paced, agile environment.
• You will improve products by uncovering actionable insights for the existing offering, as well as gaps, needs, and opportunities to guide future investments. 
• Embody our and